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Schlagwort: Six Sigma

Designing an SAP workflow for a paper-based credit memo process

Enter the accounts payable department: „We have to process about 300 incoming supplier credit memos per month. Some get lost or are processed twice because the process is paper-based.“ So we sat down and drafted the requirements for an SAP-based workflow. This post tells you about how the requirements were gathered using Six Sigma tools and an EAM modelling application.